Customer Story

S&D Industrial Tool Supply Testimonial

S&D Industrial Tool Supply is a cutting tool and industrial supplies distributor that also provides vending and tool cabinet programs. After testing ShopXpert themselves, they chose to partner with us so they can confidently recommend a connected vending and tracking solution to their manufacturing customers.

Industrial Distribution Cutting Tools Vending & Tool Cabinets

S&D shares why they see ShopXpert as the right fit to pair with their vending programs and recommend it to manufacturers looking for better tool tracking.

About S&D Industrial Tool Supply

S&D Industrial Tool Supply is a trusted distributor of cutting tools, abrasives, and industrial supplies. In addition to supplying product, they help customers implement vending and tool cabinet systems that keep critical tools available at the point of use.

Before recommending ShopXpert to others, S&D wanted to see how the software actually performs with vending hardware and tool cabinets. After trying it, they saw that ShopXpert could fill an important gap for their manufacturing customers: simple, connected tool tracking tied into a modern ERP-style platform.

Why S&D recommends ShopXpert

35%
Less unplanned downtime for customers*

When vending and cabinets are connected through ShopXpert, S&D’s customers see fewer surprises from missing tools and last-minute stockouts.

62%
Reduction in tooling waste and overstock*

Usage data from ShopXpert helps customers adjust minimums, reduce hoarding, and cut back on unnecessary reorders of high-cost tooling.

80%
Stronger data-driven conversations*

With clear reports, S&D can talk to customers about consumption trends and savings—not just unit prices—making them a more strategic partner.

*Results based on typical improvements seen by manufacturers using connected vending and tool tracking.

“As far as recommending it, by all means. It’s an excellent system that fills a big void in the market—huge time saver, and it really helps reduce overall costs for our customers.”

— Darren Dives, Vice President of Sales, S&D Industrial Tool Supply

Offer a proven tool tracking solution to your customers

If you’re a distributor or service provider looking to pair vending or tool cabinets with the right software, ShopXpert can be the same trusted partner for you that it is for S&D and their manufacturing customers.

Copyright © 2026 All Rights Reserved
Copyright © 2026 All Rights Reserved
Copyright © 2026 All Rights Reserved

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