Contact

Contact ShopXpert: Talk to People Who Know Manufacturing.

Contact ShopXpert for a demo, pricing, support, or a question about switching systems. Tell us about your operation and a real person will reply, usually within two hours during business hours.

Reply in under 2 hoursRated 4.9 / 5 by customersNo sales pressure
Send us a message
Choose the Right Path

Three Ways to Reach ShopXpert.

Whether you are evaluating, switching, or already running ShopXpert, we will get you to the right person.

01
Sales

Book a Demo

See ShopXpert running your own workflows, then explore every module with a full-access 14-day trial. Book a Demo

02
Switching

Moving From Another System

Talk to our implementation team about data preparation, import, training, and go-live. See How to Switch

03
Customers

Support and Account Help

Existing customers get help from people who know manufacturing, with an average response time under two hours. Email Support

Contact ShopXpert: two ShopXpert team members at a desk reviewing open conversations, including a demo request, an implementation question, and a support ticket.
Who You Will Talk To

A Team That Has Spent Years on Shop Floors.

ShopXpert was built by listening to manufacturers, and that is still how we work. The people who answer your message understand jobs, travelers, tooling, and audits, not just software.

From the first conversation through implementation and ongoing support, you work with the same focused team.

  • Dedicated implementation team
  • Support from people who know manufacturing
  • Help with data migration and training
  • Ongoing support after go-live
What Happens Next

Send a Message. Get a Real Reply, Fast.

Your message goes straight to the ShopXpert team. We read it, match it to the right person, and reply with next steps, usually within two hours during business hours.

YOUR SHOP SHOPXPERT TEAM AVERAGE REPLY < 2 hrs during business hours Reading... Real people, real help Our team knows manufacturing. No chatbots, no ticket queues.
Visit or Meet Online

Based in Laguna Niguel, Working With Shops Everywhere.

ShopXpert is headquartered in Laguna Niguel, California. Most walkthroughs and implementations happen online, so your location never gets in the way of getting started.

ShopXpert28202 Cabot Rd #300
Laguna Niguel, CA 92677, United States
sales@ShopXpert.com
A ShopXpert specialist shaking hands with a machine shop owner on the shop floor, beside a tablet confirming a scheduled ShopXpert demo.
Contact questions

Contact ShopXpert: Frequently Asked Questions.

Quick answers about response times, demos, support, and where to find us.

How quickly does ShopXpert respond?

Our average support response time is under two hours during business hours. Sales and demo requests are answered the same business day.

How do I book a ShopXpert demo?

Choose "Book a demo" in the form above or use the Book a Demo button. We will set up a focused walkthrough built around your operation, followed by a full-access 14-day trial.

Where is ShopXpert located?

ShopXpert is headquartered at 28202 Cabot Rd #300, Laguna Niguel, California 92677. We work with manufacturers across the United States and remotely.

I am an existing customer and need support. Where do I go?

Use the form and choose "Support for an existing account", or email sales@ShopXpert.com and our team will route your request.

Does ShopXpert publish pricing?

No. Every recommendation is scoped around your operation, so we discuss pricing after a walkthrough of the modules you need.

Prefer to See It First?

Book a Focused Walkthrough of ShopXpert.

Show us the workflows you want to improve, and we will build the demo around your operation.