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Create Teams - Assign employees to teams

A step-by-step guide on how to create teams and assign employees.

Getting StartedShopXpert Support Team1 min readUpdated Nov 4, 2026

Organizing employees into teams enhances collaboration, clarifies responsibilities, and allows for better task management. Here’s a step-by-step guide on how to create teams and assign employees to them.

a)     Go to Team Management

•    Access the Settings page in your admin dashboard.
•    Select Team to create and manage teams.

b)     Create a New Team

•    Click on Create New Team.

•    Team Name: Enter a clear and descriptive name, like “Marketing,” “Sales,” or “Customer Support.”
•    Description: Optionally, add a description to specify the team’s role or goals.
•    Department: Choose the specific department for the team.

c)     Assign Employees to the Team

•    Click on the team you created to open and edit

•    Choose a Team Leader if one employee will oversee the team. 
•    Open the team and manually add employees by selecting from a list of available employees

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