iPad wont bring up keyboard on portal
This is what you have to do if with the badge reader plugged/unplugged it will not bring up the option for the keyboard:
- Try to swap badge readers
- Swap the two place to confirm that’s issue
- Do not change with other to add variable
If the problem persists, even without the badge reader or with a badge reader that is known to work, then you should do a restart of the iPad with badge reader unplugged:
- Unplug badge reader
- Turn off tablet
- Turn on without badge reader plugged in
- Once back on and back on the portal, plug in reader
- Confirm all works now
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