Not finding what you're looking for?

Start a chat

How to remove a user (Employee) from the ShopXpert App

This tutorial will explain how to remove app access to someone that is no longer with your company.

ShopXpert AppShopXpert Support Team1 min readUpdated Nov 4, 2026
The following can be done only by the personnel with “Administrator” rights over your ShopXpert Account.

Go to Employees Tab.

Choose the employee you want to Deactivate. And hit the edit button on that specific contact.

On the right side of the page click the reset account button. This will completely remove his login info from our database and will no longer be able to log back in.

Was this article helpful?
Still stuck?

Tessa can point you to the right guide, or bring in a ShopXpert teammate.

Ask Tessa in chatEmail support