Not finding what you're looking for?

Start a chat

How to use General Chat - App View

Collaborate with your suppliers easily through General Chat.

ShopXpert AppShopXpert Support Team1 min readUpdated Nov 4, 2026

To initiate conversations and send messages with your suppliers go to Communication and select Chat.

Here you can add a New Chat or Search in your List for the desired Supplier.

Write your message in the Typing Box and Attach files if necessary. Then hit send.

Was this article helpful?
Still stuck?

Tessa can point you to the right guide, or bring in a ShopXpert teammate.

Ask Tessa in chatEmail support